Practical Service Level Management : Delivering High Quality Web - Based Services / John Mcconnell With Eric Siegel.

By: Material type: TextTextSeries: ; 0Publication details: Indianapolis Ind. : Cisco London : Pearson Education 2004.Description: XXI 284 P. : ILL. 24 CMISBN:
  • 158705079X
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Item type Current library Call number Copy number Status Barcode
Books Books Africa University Main Library HD3037MCC2004 (Browse shelf(Opens below)) 1 Available 000053833013

ENG

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