Practical Service Level Management : Delivering High Quality Web - Based Services / John Mcconnell With Eric Siegel.
Mcconnell John 1943-
Practical Service Level Management : Delivering High Quality Web - Based Services / John Mcconnell With Eric Siegel. - Indianapolis Ind. : Cisco London : Pearson Education 2004. - XXI 284 P. : ILL. 24 CM. - 0 .
ENG
158705079X
Practical Service Level Management : Delivering High Quality Web - Based Services / John Mcconnell With Eric Siegel. - Indianapolis Ind. : Cisco London : Pearson Education 2004. - XXI 284 P. : ILL. 24 CM. - 0 .
ENG
158705079X