| 000 | 00491nam a2200157Ia 4500 | ||
|---|---|---|---|
| 008 | 180906s9999 xx 000 0 und d | ||
| 020 | _a201608138 | ||
| 040 | _cSerosoft Solutions | ||
| 100 | _aWhiteley Richard C. | ||
| 245 | 4 | _aThe Customer - Driven Company : Moving From Talk To Action / Richard C. Whiteley. | |
| 260 | _bNew York : Basic Books [2005] | ||
| 300 | _a308 P. : ILL. 24 CM. | ||
| 440 | _v0 | ||
| 546 | _aENG | ||
| 690 | _aCustomer Relations.;"Customer Services.";"Customers" | ||
| 999 |
_c8553 _d8553 |
||