000 00470nam a2200133Ia 4500
008 180413s9999 xx 000 0 und d
020 _a0670883395 (Alk. Paper)
100 _aStone Douglas 1958
245 0 _aDifficult Conversations How To Discuss What Matters Most Douglas Stone Bruce Patton Sheila Heen
260 _bNew York N.Y. : Viking 1999.
300 _a250
546 _aEng
690 _aInterpersonal Communication ; Interpersonal Communication - Case Studies.
999 _c42337
_d42337