000 00405nam a2200133Ia 4500
008 180413s9999 xx 000 0 und d
020 _a9837200952
100 _aMurphy Kevin J
245 0 _aBack To Basics Sellings Responsive Actions That Show Customers You Care About Their Business
260 _bKuala Lumpur : Golden Books 1994.
300 _a59
546 _aEng
690 _aSelling ; Customer Care.
999 _c26247
_d26247