| 000 | 00402nam a2200133Ia 4500 | ||
|---|---|---|---|
| 008 | 180413s9999 xx 000 0 und d | ||
| 020 | _a538838477 | ||
| 100 | _aNaumann Earl | ||
| 245 | 0 | _aCreating Customer Value The Path To Sustainable Competitive Advantage | |
| 260 | _bOhio : Thompson 1994. | ||
| 300 | _a279 | ||
| 546 | _aEng | ||
| 690 | _aCustomer Value ; Customer Service ; Customer Satisfaction. | ||
| 999 |
_c24031 _d24031 |
||