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	1.	Customer Relationship Development : Implementing Fast - Track First - Base Customer Relationship Management Solutions / Ralf Blomqvist. by Raftopoulos Brian. Jensen Stig. Dahl Johan 1966- Haeger Tomas. Chartered Institute Of Bankers Series: ; 0 Material type: Text; Format: print ; Literary form: Not fiction Publication details: Canterbury : Financial World C2002. Availability: Items available for loan: Africa University Main Library (1)Call number: HF5415BLO2002. Add to cart (remove)
	2.	The Power Of Two : How Smart Companies Create Win - Win Customer - Supplier Partnerships That Outperform The Competition / Carlos Cordoon And Thomas E. Vollmann. by Cordon Carlos Series: ; 0 Material type: Text; Format: print ; Literary form: Not fiction Publication details: Basingstoke [England] New York : Palgrave Macmillan 2008. Availability: Items available for loan: Africa University Main Library (1)Call number: HD395COR2008. Add to cart (remove)
	3.	Integrated Marketing Communications [Videorecording]. Series: ; 0 Material type: Text; Format: print ; Literary form: Not fiction Publication details: Sunrise Fl : D.E. Visuals C1998. Availability: Items available for loan: Africa University Main Library (1)Call number: HF5415123VIS1998DVDDEVISUALS(FIRM). Add to cart (remove)
	4.	The Effects Of Customer Relationship Management On Company Perfomance A Case Study Of Croco Motors Private Limited/ Grace Magama. by Magama Grace Series: ; 0 Material type: Text; Format: print ; Literary form: Not fiction Publication details: Mutare: \ Africa University 2014. Availability: Items available for loan: Africa University Main Library (1)Call number: HF54155MAG2014. Add to cart (remove)
	5.	Taming The Search - And - Switch Customer : Earning Customer Loyalty In A Compulsion - To - Compare World / Jill Griffin. by Griffin Jill Series: ; 0 Edition: 1st ed. Material type: Text; Format: print ; Literary form: Not fiction Publication details: San Francisco Ca : Jossey-Bass C2009. Availability: Items available for loan: Africa University Main Library (1)Call number: HF54155GRI2009. Add to cart (remove)
	6.	The Customer - Driven Company : Moving From Talk To Action / Richard C. Whiteley. by Whiteley Richard C Series: ; 0 Material type: Text; Format: print ; Literary form: Not fiction Publication details: New York : Basic Books [2005] Availability: Items available for loan: Africa University Main Library (1)Call number: HF54155WHI1991. Add to cart (remove)
	7.	Techniques For Communicators by Cowan John Material type: Text; Format: print ; Literary form: Not fiction Publication details: Chicago : Lawrence Ragan Communication 1998 Availability: Items available for loan: Africa University Main Library (2)Call number: HF5718.2 COW 1998, HF5718.2 COW 1998. Add to cart (remove)
	8.	Customer Retention Through Quality Leadership by Fliehman Deborah Material type: Text; Format: print ; Literary form: Not fiction Publication details: Wisconsin : Asqc Quality Press 1993. Availability: Items available for loan: Africa University Main Library (1)Call number: HF5415.33 FLI 1993. Add to cart (remove)
	9.	Keep The Right Customers The Key Tp Profitable Customer Retention by Stewart Mark Material type: Text; Format: print ; Literary form: Not fiction Publication details: London : Mcgraw-Hill 1996. Availability: Items available for loan: Africa University Main Library (1)Call number: HF5415.5 STE 1996. Add to cart (remove)
	10.	In Charge Of Customer Satisfaction by Cartwright R Material type: Text; Format: print ; Literary form: Not fiction Publication details: London : Blackwell 1997. Availability: Items available for loan: Africa University Main Library (1)Call number: HF5415.335 CAR 1997. Add to cart (remove)
	11.	Effective Management For Marketing 2001 2002 by Worsam Mike Material type: Text; Format: print ; Literary form: Not fiction Publication details: Oxford : Butterworth 2001. Availability: Items available for loan: Africa University Main Library (1)Call number: HF5415.13 WOR 2001. Add to cart (remove)
	12.	The Pursuit Of Quality Through Personal Change Harry I Forsha by Forsha Harry I 1946 Material type: Text; Format: print ; Literary form: Not fiction Publication details: Milwaukee Wis. : Asqc Quality Press C1992. Availability: Items available for loan: Africa University Main Library (2)Call number: HF5415.5 FOR 1991, HF5415.5 FOR 1991. Add to cart (remove)
	13.	Consumers And Services By Mark Gabbott Gillian Hogg by Gabbott Mark Material type: Text; Format: print ; Literary form: Not fiction Publication details: Chichester : J. Wiley 1998. Availability: Items available for loan: Africa University Main Library (1)Call number: HF5415.5 GAB 1998. Add to cart (remove)
	14.	Business To Business Internet Marketing Five Proven Strategies For Increasing Profits Through Internet Direct Marketing Barry Silverstein by Silverstein Barry Material type: Text; Format: print ; Literary form: Not fiction Publication details: Gulf Breeze Fl : Maximum Press C1999. Availability: Items available for loan: Africa University Main Library (1)Call number: HF5415.1265 SIL1999. Add to cart (remove)
	15.	Quality On Trial Roger J Howe Dee Gaeddert Maynard A Howe by Howe Roger J Material type: Text; Format: print ; Literary form: Not fiction Publication details: St. Paul Minn. : West Pub. Co. C1993. Availability: Items available for loan: Africa University Main Library (1)Call number: HD62.15 HOW 1993. Add to cart (remove)
	16.	Managing Services Using Technology To Create Value by Davis Heineke Series: Oxfam Focus On Gender Material type: Text; Format: print ; Literary form: Not fiction Publication details: Boston : Mcgraw-Hill 2003. Availability: Items available for loan: Africa University Main Library (1)Call number: HD9980.5 DAV 2003. Add to cart (remove)
	17.	In Search Of Excellence Lessons From Americas Best Run Companies By Thomas J Peters And Robert H Waterman Jr by Peters Thomas J Material type: Text; Format: print ; Literary form: Not fiction Publication details: New York : Harper And Row C1982 Availability: Items available for loan: Africa University Main Library (1)Call number: HD70.U5 PET 1982. Add to cart (remove)
	18.	Customer relationship management : concepts, applications and technologies / Daniel D. Prior, Francis Buttle, and Stan Maklan. by Prior, Daniel D [author.] Buttle, Francis [author.] Maklan, Stan [author.] Edition: Fifth edition. Material type: Text; Format: print ; Literary form: Not fiction Publisher: London ; New York : Routledge Taylor & Francis Group, 2024 Availability: Items available for loan: Africa University Main Library (1)Call number: HF5415.5 PRI 2024. Add to cart (remove)

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