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	1.	Supply Chain Management : Strategy Planning And Operation / Sunil Chopra Peter Meindl And D. V. Kalra by Chopra Sunil Series: ; 0 Edition: 5th ed. Material type: Text; Format: print ; Literary form: Not fiction Publication details: Boston : Pearson C2013. Availability: Items available for loan: Africa University Main Library (1)Call number: HF541513CHO2013. Add to cart (remove)
	2.	Service Marketing: A Cotemporary Approach/ by Boshoff Christo Series: ; 0 Material type: Text; Format: print ; Literary form: Not fiction Publication details: South Africa: Juta: 2009 Availability: Items available for loan: Africa University Main Library (2)Call number: HF5413 BOS 2009, HF5413 BOS 2009. Add to cart (remove)
	3.	Supply Chain Management : Strategy Planning And Operation / Sunil Chopra Peter Meindl. by Chopra Sunil Series: ; 0 Edition: 5th ed. Material type: Text; Format: print ; Literary form: Not fiction Publication details: England. : Pearson 2013. Availability: Items available for loan: Africa University Main Library (1)Call number: HF541513CHO2013. Add to cart (remove)
	4.	Service Marketing : Concepts Planning And Implementation/ C. Bhattacharjee. by Bhattacharjee C Series: ; 0 Material type: Text; Format: print ; Literary form: Not fiction Publication details: New Dehli : Excel Books C2010 Availability: Items available for loan: Africa University Main Library (1)Call number: HF5415122BHA2010. Add to cart (remove)
	5.	Top Tips For Delivering First - Rate Customer Service Briefings Pub. Group. by Briefings Publishing Group Series: ; 0 Material type: Text; Format: print ; Literary form: Not fiction Publication details: Alexandria Va Briefings Pub. Group C 2002. Availability: Items available for loan: Africa University Main Library (1)Call number: HF54155BRG2002. Add to cart (remove)
	6.	Taming The Search - And - Switch Customer : Earning Customer Loyalty In A Compulsion - To - Compare World / Jill Griffin. by Griffin Jill Series: ; 0 Edition: 1st ed. Material type: Text; Format: print ; Literary form: Not fiction Publication details: San Francisco Ca : Jossey-Bass C2009. Availability: Items available for loan: Africa University Main Library (1)Call number: HF54155GRI2009. Add to cart (remove)
	7.	The Customer - Driven Company : Moving From Talk To Action / Richard C. Whiteley. by Whiteley Richard C Series: ; 0 Material type: Text; Format: print ; Literary form: Not fiction Publication details: New York : Basic Books [2005] Availability: Items available for loan: Africa University Main Library (1)Call number: HF54155WHI1991. Add to cart (remove)
	8.	The Art Of Closing Any Deal How To Be A M?Aster Closerin Everything You Do by Pickens James W Material type: Text; Format: print ; Literary form: Not fiction Publication details: Kuala Lumpur : Golden Books 1991. Availability: Items available for loan: Africa University Main Library (1)Call number: HF5438.25 PIC 1991. Add to cart (remove)
	9.	The Japanese Main Bank System Its Relevance For Developing And Transforming Economies Edited By Masahiko Aoki And Hugh Patrick Series: Asae Publication 03-98. Asae Publication 98-03 Material type: Text; Format: print ; Literary form: Not fiction Publication details: Oxford : Oxford University Press 1994 Availability: Items available for loan: Africa University Main Library (1)Call number: HG3324 JAP 1994. Add to cart (remove)
	10.	The Innovation Edge Creating Strategic Breakthroughs Using The Voice Of The Customer William Barnard And Thomas F Wallace by Barnard William Material type: Text; Format: print ; Literary form: Not fiction Publication details: Essex Junction : Omneo? C1994. Availability: Items available for loan: Africa University Main Library (1)Call number: HF5415.5 BAR 1994. Add to cart (remove)
	11.	The Service Edge 101 Companies That Profit From Customer Care By Ron Zemke With Dick Schaaf Foreword By Tom Peters by Zemke Ron Material type: Text; Format: print ; Literary form: Not fiction Publication details: New York N.Y : Penguin 1990 C1989. Availability: Items available for loan: Africa University Main Library (1)Call number: HF5415 ZEM 1989. Add to cart (remove)
	12.	The Pursuit Of Quality Through Personal Change Harry I Forsha by Forsha Harry I 1946 Material type: Text; Format: print ; Literary form: Not fiction Publication details: Milwaukee Wis. : Asqc Quality Press C1992. Availability: Items available for loan: Africa University Main Library (2)Call number: HF5415.5 FOR 1991, HF5415.5 FOR 1991. Add to cart (remove)
	13.	Keeping Customers In Good Times And Bad Ronald A Nykiel by Nykiel Ronald A Material type: Text; Format: print ; Literary form: Not fiction Publication details: Stamford : Longmeadow Press C1992. Availability: Items available for loan: Africa University Main Library (1)Call number: HF5415.5 NYK 1992. Add to cart (remove)
	14.	Supply chain management : strategy, planning, and operation / Sunil Chopra, Peter Meindl. by Chopra, Sunil, 1960- Meindl, Peter, 1970- Edition: 2nd ed. Material type: Text; Format: print ; Literary form: Not fiction Publication details: Upper Saddle River, N.J. : Pearson/Prentice Hall, c2004 Availability: Items available for loan: Africa University Main Library (1)Call number: HF5415 CHO 2004. Add to cart (remove)

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