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	1.	Competing On Value Bridging The Gap Between Brand And Customer Value Stan Maklan And Simon Knox by Maklan Stan Material type: Text; Format: print ; Literary form: Not fiction Publication details: London : Financial Times Pitman Pub. 1998. Availability: Items available for loan: Africa University Main Library (2)Call number: HD69.B7 MAK 1998, HD69.B7 MAK 1998. Add to cart (remove)
	2.	Customer relationship management : concepts, applications and technologies / Daniel D. Prior, Francis Buttle, and Stan Maklan. by Prior, Daniel D [author.] Buttle, Francis [author.] Maklan, Stan [author.] Edition: Fifth edition. Material type: Text; Format: print ; Literary form: Not fiction Publisher: London ; New York : Routledge Taylor & Francis Group, 2024 Availability: Items available for loan: Africa University Main Library (1)Call number: HF5415.5 PRI 2024. Add to cart (remove)

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