Includes bibliographical references and index.

The challenges of building pandemic response systems on unique cases : SARS, A(H1N1), and 2014 ebola epidemic / Ann Keller -- Four epidemic frames that shape outbreak responses / Sylvie Briand & Margaux Mathis -- Future strikes back : international public health crises and the rise of preparedness / Loïs Bastide -- Comparing 2009 H1N1 pandemic and 2014 ebola virus disease : -- Of viruses, surprises in outbreak responses and global healthing / Mathilde Bourrier -- Epidemics and risk communication : why are lessons not learned? / Claudine Burton-Jeangros -- Emergency capabilities : deploying WHO's communication in West Africa during 2014 ebola epidemic / Loïs Bastide -- The WHO ebola response team : an inside view on the matrix structure / Alexandrine Dupras -- Shaping A(H1N1) pandemic response : money will follow / Nathalie Brender, David Maradan, Helene Pasquini-Descomps -- Financing the crisis : public expenditure on the A(H1N1) influenza pandemic in Switzerland, Japan and the United States / Hélène Pasquini-Descomps, Nathalie Brender, David Maradan -- The organizational puzzle of the global health system : -- Insights from high reliability organizations theory / Mathilde Bourrier -- Scarcity in the midst of abundance : -- The case of the medical evacuation of the Cuban patient in Geneva, Switzerland / Aude Parfaite -- Reaching out to ebola victims : coercion, persuasion or an appeal for self-sacrifice? / Philippe Calain & Marc Poncin.