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	41.	Customer relationship management : concepts, applications and technologies / Daniel D. Prior, Francis Buttle, and Stan Maklan. by Prior, Daniel D [author.] Buttle, Francis [author.] Maklan, Stan [author.] Edition: Fifth edition. Material type: Text; Format: print ; Literary form: Not fiction Publisher: London ; New York : Routledge Taylor & Francis Group, 2024 Availability: Items available for loan: Africa University Main Library (1)Call number: HF5415.5 PRI 2024. Add to cart (remove)