West Richard Understanding Interpersonal Communication : Making Choices In Changing Times / Richard West Lynn H. Turner. - 2nd ed. - Boston : Thomson/Wadsworth C2009. - 1 V. (VARIOUS PAGINGS) : ILL. (CHIEFLY COL.) 26 CM. - 0 . ENG ISBN: 9780495502463 (Pbk) 0495502464 (Pbk)