Previous edition: 2019.

Includes bibliographical references and index.

Leading, managing, and following -- Quality and safety -- Ethical and legal issues in nursing -- Toward justice -- Healthy workplaces, healthy workforce -- Translating research into practice -- Gaining personal insight: being an effective follower and leader -- Communication and conflict -- Healthcare organizations and structures -- Person-centered care -- Staffing and schedulting -- Workforce engagement through collective action and governance -- Solving problems and influencing positive outcomes -- Delegating: authority, accountability, and responsibility in delegation decisions -- Effecting change, large and small -- Building effective teams -- The Impact of technology -- Artificial intelligence -- Managing costs and budgets -- Selecting, developing, and evaluating staff -- Managing personel and personnel problems -- Role transition -- Managing your career -- Developing leaders, managers, and followers -- Thriving for the future.