Keeping Customers In Good Times And Bad Ronald A Nykiel
Material type:
- 0681411929 ( Pbk ).
Item type | Current library | Call number | Copy number | Status | Barcode | |
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Africa University Main Library General Stacks | HF5415.5 NYK 1992 (Browse shelf(Opens below)) | 1 | Available | 000061349018 |
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HF5415.5 GAB 1998 Consumers And Services By Mark Gabbott Gillian Hogg | HF5415.5 HIL 2003 Measuring Customer Satisfaction And Loyalty By Nigel Hill | HF5415.5 NAU 1994 Creating Customer Value The Path To Sustainable Competitive Advantage | HF5415.5 NYK 1992 Keeping Customers In Good Times And Bad Ronald A Nykiel | HF5415.5 STE 1996 Keep The Right Customers The Key Tp Profitable Customer Retention | HF5415.5 WIL 1999 Profitable Customers How To Identify Develop And Retian Them | HF5415.5 ZEI 1990 Delivering Quality Service Balancing Customer Perceptions And Expectations |
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