Delivering Quality Service Balancing Customer Perceptions And Expectations
Material type:
TextSeries: International Studies Of Women And PlacePublication details: New York : Free Press 1990.Description: 226ISBN: - 0029357012(Hbk)
| Item type | Current library | Call number | Copy number | Status | Barcode | |
|---|---|---|---|---|---|---|
Books
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Africa University Main Library General Stacks | HF5415.5 ZEI 1990 (Browse shelf(Opens below)) | c1 | Available | 000035498018 |
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| HF5415.5 NYK 1992 Keeping Customers In Good Times And Bad Ronald A Nykiel | HF5415.5 STE 1996 Keep The Right Customers The Key Tp Profitable Customer Retention | HF5415.5 WIL 1999 Profitable Customers How To Identify Develop And Retian Them | HF5415.5 ZEI 1990 Delivering Quality Service Balancing Customer Perceptions And Expectations | HF54155GRI2009 Taming The Search - And - Switch Customer : Earning Customer Loyalty In A Compulsion - To - Compare World / Jill Griffin. | HF54155WHI1991 The Customer - Driven Company : Moving From Talk To Action / Richard C. Whiteley. | HF5415.6 CON2018 Contemporary Logistics |
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