Services Marketing Intergrating Customer Focus Across The Firm/ Alan Wilson (Record no. 1185)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 00573nam a2200169Ia 4500 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
| fixed length control field | 180906s9999 xx 000 0 und d |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| International Standard Book Number | 100077107950 (Pbk) |
| 040 ## - CATALOGING SOURCE | |
| Transcribing agency | Serosoft Solutions |
| 100 ## - MAIN ENTRY--PERSONAL NAME | |
| Personal name | Wilson Alan |
| 245 #0 - TITLE STATEMENT | |
| Title | Services Marketing Intergrating Customer Focus Across The Firm/ Alan Wilson |
| 250 ## - EDITION STATEMENT | |
| Edition statement | 1st ed |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. | |
| Name of publisher, distributor, etc. | Berkshire: Mcgraw Hill Education: 2008. |
| 300 ## - PHYSICAL DESCRIPTION | |
| Extent | XXIII 623P: 32CM. |
| 440 ## - SERIES STATEMENT/ADDED ENTRY--TITLE | |
| Volume/sequential designation | 0 |
| 546 ## - LANGUAGE NOTE | |
| Language note | ENG |
| 690 ## - LOCAL SUBJECT ADDED ENTRY--TOPICAL TERM (OCLC, RLIN) | |
| Topical term or geographic name as entry element | Consumer Behaviour.;"Service Delivery";"Sevice Recovery.";"Price -- Services";"Service Development -- Design" |
| Withdrawn status | Lost status | Source of classification or shelving scheme | Damaged status | Not for loan | Home library | Current library | Shelving location | Date acquired | Cost, normal purchase price | Total Checkouts | Full call number | Barcode | Date last seen | Copy number | Price effective from | Koha item type |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 0 | Africa University Main Library | Africa University Main Library | 10/26/2011 | 0.00 | HD99805WIL2008 | 000067353019 | 10/06/2022 | 1 | 10/06/2022 | Books |